Shipping policy

🚚 Shipping Policy – Cerealnaut

Last updated: May 12, 2025

We’re committed to getting your order to you quickly, reliably, and with full tracking from our door to yours.

All orders ship using trackable shipping services.

📦 Processing & Production Time

  • Most orders are processed and shipped within 1–2 business days

  • Items not currently in stock are typically produced within 1 business day before shipping

  • You will receive a tracking number by email once your order ships

Processing times do not include carrier transit time.

🚛 Shipping Methods

  • All orders ship via standard trackable shipping

  • Expedited options may be available at checkout (when applicable)

  • Estimated delivery times:

    • United States: typically 3–7 business days after shipment

    • International: delivery times vary by destination and customs processing

Delivery times are estimates only and are not guaranteed.

🌍 Shipping Locations

We currently ship to select domestic and international destinations.

Available shipping locations will appear automatically at checkout.
If your location is not listed, feel free to contact us to confirm availability before ordering.

💲 Shipping Rates

  • Shipping costs are calculated at checkout based on destination, size, and weight

  • Free shipping may be offered on select items or during promotions (when applicable)

🌐 International Shipping, Customs & Fees

International orders may be subject to customs duties, VAT, import fees, brokerage fees, or other charges imposed by the destination country.

  • These fees are not included in the purchase price or shipping cost

  • All customs and import charges are the sole responsibility of the buyer

  • We do not collect, estimate, or control these fees

Orders that are refused, delayed, or returned due to unpaid customs or import fees are not eligible for refund.

❗ Delays, Address Issues & Exceptions

We are not responsible for delays caused by:

  • Shipping carriers

  • Weather or natural events

  • Customs processing

  • Incorrect or incomplete shipping addresses provided at checkout

Please double-check your shipping information before completing your order.

🕵️ Tracking Your Order

  • A tracking number is emailed once your order ships

  • If you do not receive tracking within 3 business days, contact us at cerealnaut@gmail.com

Once a package is marked as delivered by the carrier, responsibility for the shipment transfers to the buyer.

📩 Questions?

For shipping-related questions, contact us anytime at:
cerealnaut@gmail.com